• Customer pays return shipping unless otherwise specified.
• Return authorization is required before returning items. Some items may not be returned or exchanged as described below. Returns must be requested within 10 days of delivery.
• Return form must be included with all returns.
• CDs, DVDs may only be returned if they are unopened. Open media may only be returned for disc errors from manufacturing. We do not accept returns for damaged jewel cases. CDs and DVDs that are shipped unwrapped may not be returned.
• Funko Pops may only be exchanged if the Pop figure itself is damaged in shipping. We will not replace or exchange for cosmetic damage to the box.
• Apparel may be returned for wrong size, order error, or manufacturing issue. Size charts are available for most items on the product page. Older product may not have measurements due to the shirt style being discontinued. NOTE: Intimate apparel may not be returned for any reason.
• Bobble heads may only be returned if damaged in shipping, all packaging, including shipping box, and broken pieces must be returned. We are not responsible for dropped bobble heads once opened.
• Drop-ship Items not specifically addressed here will be assessed on a case by case basis as necessary. Damaged drop-ship items must be reported immediately upon receipt.
• Replacements are available for in stock items of the same style/price only. If no replacement item is available, item can be returned for a refund.
• Cologne/fragrance may not be returned due to shipping restrictions on the product. Please ask all questions about these products before ordering.
• Items in the store sold "As is" are not returnable. Items sold "As is" or as "Last Chance" may be one-offs, slightly misprinted, or discontinued items. Please order carefully and ask any questions before ordering.
• Items in the store marked "All sales final" are considered sold "As is" and may only be returned if damaged in shipping, pending approval.
• Signed items are not returnable unless damaged in shipping, pending approval.
• Damaged in Shipping = The outer box is significantly damaged by the carrier and the contents inside are crushed, broken, or soiled as a result. This damage must be reported within 7 days of receipt. Please make sure that it is also reported to the carrier.
• Please read the description of all items before inquiring about returns or replacements.
• Returns/replacements may take up to 4 - 6 weeks for all aspects to be completed. We will do our best to process them quickly.
Page Updated November 2021