• Customer pays return shipping unless otherwise specified.
• Return authorization is required before returning items. Some items may not be returned or exchanged as described below. Returns must be requested within 10 days of delivery.
• Return form must be included with all returns.
• CDs, DVDs may only be returned if they are unopened. Open media may only be returned for disc errors from manufacturing. We do not accept returns for damaged jewel cases. CDs and DVDs that are shipped unopened may not be returned.
• Funko Pops may only be exhanged if the Pop figure itself is damaged in shipping. Damaged boxes will be handled on a case by case basis, but in general we will not replace or exchange for cosmetic damage.
• Apparel may be returned for wrong size, order error, or manufacturing issue. NOTE: Intimate apparel may not be returned for any reason.
• Bobble heads may only be returned if damaged in shipping, all packaging, including shipping box, and broken pieces must be returned. We are not responsible for dropped bobble heads once opened.
• Drop-ship Items not specifically addressed here will be assessed on a case by case basis as necessary.
• Replacements are available for in stock items of the same style/price only.
• Cologne/fragrance may not be returned due to shipping restrictions on the product. Please ask all questions about these products before ordering.
• Items in the store sold "As is" are not returnable. Items sold "As is" or as "Last Chance" may be one-offs, slightly misprinted, or discontinued items. Please order carefully and ask any questions before ordering.
• Please read the description of all items before inquiring about returns or replacements.
• Returns/replacements may take up to 4 - 6 weeks for all aspects to be completed. We will do our best to process them quickly.
Page Updated June 2021